Mike Kuniavsky’s seminal book on design research ‘Observing the User Experience’ is being re-released as second edition. I was privileged enough to be a reviewer for Mike and Elizabeth. It’s a really great book, with around 75% of the content being new. Unlike most UX books it’s highly pragmatic and easy to consume.

I should mention, from an open-disclosure perspective, that the work I did on digital ethnography is used in the chapter on Diary Studies.