I had the pleasure of participating in the inaugural AIMIA Customer Experience Forum today along with James Breeze (Objective Digital), Stuart Edwards (Profero), Yuri Narciss (Google) and Klaus Kaasgard (Telstra).
As a new group it’s not looking to compete in the same space as the UPA or CHISIG as it’s aimed less at practitioners and more squarely at the broader [...]
Category > UI Musings
Innovation through Design Research
Are Apples Designs too Simple?
I’ve written a post on whether Apple’s approach to interface design is too simplistic over at the USiT Blog. It’s a discussion piece around Bruce Tognazzin original post.
Excert:
…Now (confession time) not being an Apple aficionado I can’t really pass comment, however his general points seem quite valid. One of the founding principles of Interaction Design [...]
Web 3.0, User Experience and Intelligent User Interfaces
If Web 2.0 was all about fostering social interconnectivity, then the loosely termed Web 3.0, appears to be about the intelligent web. It’s about, amongst other things, contextually aware user interfaces (UI’s), hyperconnectivity, the semantic web and intelligent agents. These are all concepts which have existed for a very long time. Primitive implementations of Intelligent [...]
Redesign of news.com.au
This weekend saw the relaunch of the new news.com.au.
This is a project we’ve been working on for quite some time. I’m really proud of the way it’s turned out, and it introduces a whole raft of new features not seen on any Australian media site before. These include:
Personalisation through drag’n’drop
Cookie based Personalisation, so no [...]
User Centred Design Vs Activity Centred Design
I’m a self-proclaimed fan of ACD or as Constantine calls it, Usage Centred Design, as opposed to pure User Centred Design. There are a number of discussions around this subject on our USiT Blog and the IxD list . The prevailing opinion seems to be that pure UCD is a bit outmoded.
As we look at [...]
Customisable UI’s
Generally, most UI’s tend to embody specific characteristics which make the chosen design solution better suited to some users and contexts than others. However, it is often the case that during the design process a range of different designs will have been considered to match the diversity of user populations and contexts-of-use.
The real problem, however, [...]
Internationalisation
International users of computer software have come to expect their software to “talk” to them in their own language. In many cases language barriers and nationalism preclude end-users from utilising English-language software. This is only part of the problem though, even for those that understand English, a major issue is productivity. Users who understand a [...]
