I had the pleasure of participating in the inaugural AIMIA Customer Experience Forum today along with James Breeze (Objective Digital), Stuart Edwards (Profero), Yuri Narciss (Google) and Klaus Kaasgard (Telstra).
As a new group it’s not looking to compete in the same space as the UPA or CHISIG as it’s aimed less at practitioners and more squarely at the broader [...]
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Innovation through Design Research
UX Australia Presentation: ‘New Digital Ethnographers Toolkit: Capturing a Participant’s Lifestream’
Finally got around to putting my presentation from UX Australia up on Slideshare. Take a look, would love to hear any feedback you might have. For a more detailed description of the background on this topic, please check out my previous post on the rationale to use digital cultural probes.
The new digital ethnographer’s toolkit: [...]
UPA Presenation: Future of HCI: Intelligent User Interfaces as Agents of Change
I was fortunate enough to be invited by the Usability Professionals Association (UPA) to come and talk at their 2nd anniversary party. alongside the excellent Cameron Adams who talked about the design of Google Wave.
It was a fantastic event, with an amazing turn out, so thanks to all involved in organising it.
Copies of [...]
Launch of ‘The Punch’
Last week saw the launch of a project I’ve been working on called “The Punch”. It was a great project to work on with some really talented people.
The Punch is an Australian opinion-driven news and current affairs site, that aims to engage its audience in discussion on the topics of the day. I won’t dwell [...]
The new digital ethnographer’s toolkit: capturing the participant’s lifestream
I’m pleased to say that my proposed presentation for UX Australia 09 has been accepted. It looks like this is going to be any exciting conference and I look forward to making my maiden trip to Canberra. The speaker lineup looks great and good to see fellow NDM UX USiT team members Patrick Kennedy and [...]
Are Apples Designs too Simple?
I’ve written a post on whether Apple’s approach to interface design is too simplistic over at the USiT Blog. It’s a discussion piece around Bruce Tognazzin original post.
Excert:
…Now (confession time) not being an Apple aficionado I can’t really pass comment, however his general points seem quite valid. One of the founding principles of Interaction Design [...]
Web 3.0, User Experience and Intelligent User Interfaces
If Web 2.0 was all about fostering social interconnectivity, then the loosely termed Web 3.0, appears to be about the intelligent web. It’s about, amongst other things, contextually aware user interfaces (UI’s), hyperconnectivity, the semantic web and intelligent agents. These are all concepts which have existed for a very long time. Primitive implementations of Intelligent [...]
Redesign of news.com.au
This weekend saw the relaunch of the new news.com.au.
This is a project we’ve been working on for quite some time. I’m really proud of the way it’s turned out, and it introduces a whole raft of new features not seen on any Australian media site before. These include:
Personalisation through drag’n’drop
Cookie based Personalisation, so no [...]
User Centred Design Vs Activity Centred Design
I’m a self-proclaimed fan of ACD or as Constantine calls it, Usage Centred Design, as opposed to pure User Centred Design. There are a number of discussions around this subject on our USiT Blog and the IxD list . The prevailing opinion seems to be that pure UCD is a bit outmoded.
As we look at [...]
‘Ambient Personalisation’ presentation at Web Standards Group, Sydney
I’ll be doing a second take of the presentation I gave at OZIA this year for the Web Standards Group, Sydney on Tuesday 7th October.
Date:
Tuesday 8 October
Time:
6:30pm for 7:00pm start
Where:
Australian Museum - 6 College Street Sydney
Cost:
$10 per head (pay at the door)
Rhyl to Sydney (Via Budapest, Vienna and Salzburg)
Got back last week from a month long visit to the Old Country. It’s been 3 years since I last returned to the UK. It was an opportunity to see my family again and catch up with old friends.
The first weekend was spent recreating the madness of student days at an old friend of mine [...]
Australia Day Weekend (Avalon Beach and North Heads National Park)
We’ve just been celebrating Australia Day weekend, which means a public holiday! So, I went back to Melbourne to catch up with old friends and celebrate my friend Emma’s birthday. It was really great to see my old city, and a place that still resonates with my soul. I love the really laid [...]
Kangaroo Valley & Palm Beach
Well, it’s been far, far too long since I last posted anything (4 months actually - damnit). But I fully intend to get back on the blogging horse and thrash it!
I’m loving the new job and have got into the Sydney groove. So, aside from plenty of big nights out, I’ve also done a [...]











