About a year ago I was delighted to receive an invite from Jan Jursa to contribute a chapter to a book he was compiling entitled ‘UX Storytellers’. The book describes itself as ‘42 UX masterminds tell personal stories of their exciting lives as User Experience professionals.’
After some thought, I decided to use the opportunity to follow up on a presentation I gave at UX Australia on Culutural Probes. This chapter would give me more scope to really delve into the detail of the methods I used and outcomes we achieved.
UX Storytellers has now been published as a free PDF download with other formats and a print edition to follow. My chapter was imaginatively titled ‘How to love and understand your audience by probing them’.
You can see a free preview below.